Privacy Policy
Last updated: August 2025
Introduction
At Binm8, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our application. Please read this privacy policy carefully.
Information We Collect
Personal Information
- Email address (for waitlist signup and communications)
- Location data (to provide accurate bin collection schedules)
- Device information (for app functionality and support)
- Usage analytics (to improve our service)
Automatically Collected Information
- IP address and browser information
- Device identifiers and operating system
- Usage patterns and app interactions
- Crash reports and performance data
How We Use Your Information
- Provide bin collection reminders and scheduling
- Send updates about the app and new features
- Improve our services and user experience
- Provide customer support
- Comply with legal obligations
- Protect against fraud and security threats
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With service providers who assist in operating our service
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
Your Rights (GDPR)
If you are a resident of the European Union, you have the following rights:
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Restriction: Request restriction of processing
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@binm8.com
Address: 4th Floor Radius House, 51 Clarendon Road, Watford, Hertfordshire, England, WD17 1HP
Phone: +447453420732